Privacy policy

This Privacy Policy explains how Pupwick PetStore collects, uses, and protects customer information when you visit our store, place an order, or contact us.

Information we collect

We may collect information such as your name, email address, delivery address, billing details, order information, device information, and messages you send to us.

How we use your information

We use your information to process orders, arrange delivery, provide customer support, prevent fraud, improve our store, and send marketing messages only where you have chosen to receive them.

Payments

Payments are processed securely by Shopify and/or approved payment providers. Pupwick PetStore does not store full payment card details.

Sharing information

We may share necessary information with trusted service providers such as payment processors, couriers, suppliers, fulfilment partners, analytics providers, and customer support tools where needed to operate the store.

Cookies

Our store may use cookies and similar technologies to support checkout, remember preferences, understand store performance, and improve customer experience.

Your choices

You can contact us through our Contact page to ask about your personal information, request corrections, or ask for marketing preferences to be updated.