Terms of Service

Welcome to Pupwick PetStore. By using our store and placing an order, you agree to the terms below.

Store use

You agree to use this store lawfully and not misuse, copy, interfere with, or attempt to damage the website, checkout, or services.

Products and descriptions

We aim to keep product information, pricing, images, and availability accurate. Product colours, sizes, packaging, and details may vary slightly depending on supplier updates, screen settings, and stock availability.

Orders

An order is placed when checkout is completed. We may contact you if there is an issue with payment, stock, delivery details, or product availability.

Pricing and availability

Prices and offers may change without notice. If an item becomes unavailable after you place an order, we will contact you to discuss the available options.

Delivery

Delivery is managed according to our Shipping Policy. Delivery times are estimates and may be affected by courier delays or supplier processing times.

Returns and refunds

Returns and refunds are handled according to our Refund Policy.

Limitation

Pupwick PetStore is not responsible for delays or issues outside our reasonable control, including courier delays, incorrect customer details, customs delays, supplier delays, or technical interruptions.